Lodging · Tétouan
Riad Dar Lalla Mennana
5.0(91)
What guests say
Les clients apprécient l'emplacement central, le confort des chambres et l'accueil chaleureux du personnel. Cependant, plusieurs avis signalent des problèmes récurrents de gestion des réservations et d'annulations inexpliquées.
Summarized from customer reviews
4.3
229 reviews
Based on 22 shown reviews.
What people mention
Wow! So comfortable! The bathroom is splendid. Very cosy and in a great location. The roof is also amazing.
Wonderful riad, freshly renovated with fine moroccan taste. Lovely owner and staff, I will come back to visit them for sure!
Very nice place in the heart of medina, excellent service from the staff and good price
Very good place to visit .. the staff were very kind with us
Nice terrace and rooms
We made a reservation in June, and when we arrived in August on the scheduled day, they told us they didn't have our reservation and there was no accommodation available. It was 8:00 PM, and there we were—two adults and two teenagers—left to fend for ourselves in a foreign country. They even lied to Booking.com, claiming we hadn't shown up. Luckily, we took photos during our short stay to prove it. Furthermore, no one there spoke Spanish, except for one guy they called, even though the Booking.com website said they did. A terrible experience and a disgrace to the management, both by the riad and the website.
Beautiful place, very charming. Generous breakfast, helpful staff. Drawbacks: the bathroom ventilation was lacking compared to the bedroom, and there was a strong smell of incense in the common areas.
Don't book at this riad. They left us stranded two days before our arrival. I received a WhatsApp message saying the reservation was canceled, but they didn't give me any reason. It's not a reputable company. There are already many similar reviews. Do not book at this riad. They left us stranded two days after our arrival. I received a WhatsApp message saying the reservation was canceled, but they didn't give me any reason. It's not a reputable company. There are already many similar reviews.
maouan n° 21 Souika (lalla frija), Tétouan
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