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Pharmacie Cité D'Urgence

On-duty pharmacies in Kénitra
★★★★★★★★★★2.917 reviews· Pharmacies
Open until 8:00 PM· Cité D'Urgence, Kénitra

Reviews · 17

What guests say

Opinions are sharply divided, with several customers citing rude staff and refusal to dispense urgent medication, while others describe the service as helpful.

  • helpful staff

Summarized from customer reviews

2.9

★★★★★★★★★★

17 reviews

5★
6
4★
2
3★
0
2★
3
1★
6

Based on 17 shown reviews.

17

What people mention

  • ★★★★★★★★★★Saadia Far· 3 Sept 2026
  • ★★★★★★★★★★imad Elhmami· 17 Aug 2026
  • ★★★★★★★★★★Soraj Benseghir· 17 Jun 2026
  • ★★★★★★★★★★Hamza Griche· 17 Jun 2026

    The worst pharmacy in the world, completely unprofessional, no courtesy or respect.

  • ★★★★★★★★★★Zineb Ismaili· 17 Jan 2026

    Following a visit to the emergency room, I presented myself with a prescription for urgent treatment. Having already obtained part of the medication from another pharmacy three days prior, I was missing only one drug. They categorically refused to dispense it, offering the only solution: to return to a closed pharmacy in the middle of the night. This irresponsible behavior is contrary to the mission of an on-call pharmacy. I am very disappointed.

  • ★★★★★★★★★★bouchebkat Mohammed· 17 Nov 2025

    The staff are very helpful.

  • ★★★★★★★★★★Adam El· 17 Sept 2025
  • ★★★★★★★★★★Said EL IDRISSI· 17 Sept 2025

    A very bad experience at this pharmacy on a Saturday afternoon. Seeing the illuminated signs on the main avenue, I assumed it was open. Once there, I asked for medication, but the pharmacist aggressively told me they were closed and referred me to an on-call pharmacy. When I mentioned that the lights gave the impression the pharmacy was still open, he reacted with contempt and irritation, even telling me he didn't care about me or the other passersby. He even became threatening, which made me hesitate to call the police, but due to lack of time, I decided to leave. His own words suggest that several people before me had encountered the same problem, as he said, "Many of you have been bothering me these past few hours." This behavior is completely unacceptable for a healthcare professional. I strongly advise against this pharmacy for anyone seeking a minimum of respect and professionalism.

Location

Cité D'Urgence, Kénitra

Hours

Monday
9:00 AM – 8:00 PM
Tuesday
9:00 AM – 8:00 PM
Wednesday
9:00 AM – 8:00 PM
Thursday
9:00 AM – 8:00 PM
Friday
9:00 AM – 8:00 PM
Saturday
9:00 AM – 1:00 PM
Sunday
Closed

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