Pharmacies · Casablanca
Pharmacie Daoussi
5.0(68)
What guests say
Opinions are sharply divided: some customers praise the staff's competence and helpfulness, while others report rude behavior, poor communication, and refusal of refunds.
Summarized from customer reviews
3.3
26 reviews
Based on 26 shown reviews.
What people mention
Very disappointed with this pharmacy. I bought bandages and antiseptics that I ultimately didn't use. I returned less than 24 hours after the purchase, with the products in perfect condition, but they refused to give me a refund and only offered me a credit note for the bandages, valid for a future purchase. The most surprising thing is that this credit note was handwritten on the front of a sheet of paper that had already been used, without any official documentation. In the end, to avoid having to go back to this pharmacy, I was forced to buy medications I didn't need simply to use this credit note. I find this way of doing things really unprofessional and unprofessional. A very disappointing experience; I won't be going back.
Service null
Unfortunately, they are poorly educated, speak to you in a haughty tone, almost attack you, for simple questions about the availability of a medication. This has happened to us three times, so these are not isolated incidents; it's a real lack of professionalism.
Extremely rude and disrespectful
Hello Fatima Ezzahra, We're sorry to hear that your experience wasn't satisfactory. Our opinion is important to us, and we remain available to discuss it further.
Competent, pleasant, and helpful staff 🙏👍👍 …
Rue Abou Maâchar, Casablanca
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