Reviews · 253
What guests say
Les clients saluent la proximité de la mer et la vue, mais dénoncent un état vétuste, une hygiène défaillante et une climatisation inopérante. Le service est jugé très mauvais et le petit-déjeuner insuffisant.
- vue sur la mer
- emplacement idéal
- chambres spacieuses
- accès plage facile
Summarized from customer reviews
3.4
253 reviews
Based on 30 shown reviews.
What people mention
- ★★★★★★★★★★Kamal Zidane
Substandard rooms, worn-out mattresses, poor air conditioning, an excessive mosquito infestation, extremely bad service, and even worse staff treatment. The breakfast was awful; the lemon juice was mixed with water...
- ★★★★★★★★★★Emilie D
We stayed at this hotel in end of September, which was the end of the busy season, so the hotel was completely empty. It felt like the staff had lost their motivation to work, and we annoyed them by our presence. Breakfast was included with the room, but there was almost nothing offered, and the server actually told us it was because the kitchen kept the bare minimum at this time of the season. Coffee was the absolute worst. The room itself had a nice view and balcony, but unfortunately this was overshadowed by the fact that it was so dirty, including the bathroom which hadn't been cleaned.
- ★★★★★★★★★★yassine raiss
The urine smell in the bathroom en further in the room was unbearable. Airco doesnt work. In the summer it is very very hot.
- ★★★★★★★★★★Youssef E
I gave it "1 star" because it was the munimum possible on this review. That how bad it is..you can find all the details in the numerous comments that shared the same horrible experience 🤮🤮 …
- ★★★★★★★★★★Ben Abdallah Mohamed
You need to check room AC before entring the room
- ★★★★★★★★★★saida elhajri
I'm giving it one star for the location. Otherwise, everything else is in poor condition. The rooms are old. There's an unpleasant smell in the room. Hygiene is severely lacking. The beach is also dirty. There's trash everywhere.
- ★★★★★★★★★★BOUTAIEB KADDANI
Comfortable hotel with plenty of water sports activities, large room with all the necessary amenities facing the sea, professional and friendly staff. The breakfast is plentiful. Moreover, the beach is just steps from the hotel, practically on the water's edge.
- ★★★★★★★★★★kevin baudin
Beachfront hotel with a magnificent view. Unfortunately, the service doesn't live up to the price. Problems with the air conditioning and television, and a very basic breakfast. I tried it, but I won't be back. Really disappointed, I unfortunately cannot recommend it.
Location
Al Hoceima, Morocco
Hours
Hours not available
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